Privacy Policy
Welcome to Elixir Prana. We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, site-visit forms, contact forms, and other communication channels.
This Privacy Policy explains how Elixir Prana collects, uses, stores, and protects information when you visit or interact with our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Elixir Prana
Elixir Prana is a premium integrated township project located at the Delhi–Dehradun Expressway (NH 307), Ganeshpur, Dehradun, Uttarakhand.
Our website provides information about the project, residential plots, township amenities, location, connectivity, investment opportunities, site visits, and related services.
Website: https://www.elixir-prana.com/
Email: info@elixir-prana.com
Phone: +91 91935 66300
2. Information We Collect
When you interact with our website, we may collect information that you voluntarily provide.
This may include:
- Full name
- Mobile number
- Email address
- City or location
- Property requirements
- Preferred plot size
- Investment or purchase preferences
- Preferred site-visit date
- Messages or enquiries submitted through forms
- Information provided during telephone, WhatsApp, email, or other communications
We may also automatically collect certain technical information when you visit our website.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location derived from technical information
- Date and time of website visits
- Referring website
- Website interaction and usage information
3. Information Submitted Through Enquiry Forms
If you submit an enquiry form on the Elixir Prana website, the information you provide may be used to respond to your enquiry.
For example, if you request information about premium residential plots in Dehradun, a site visit, pricing, availability, township plans, or investment opportunities, our authorized representatives may contact you using the details provided.
We may contact you through:
- Phone calls
- SMS
- Other communication methods you have provided or permitted
You can request that we stop marketing communications at any time.
4. How We Use Your Information
We may use collected information for legitimate business purposes, including:
- Responding to enquiries.
- Providing information about Elixir Prana.
- Scheduling and managing site visits.
- Providing information about plot availability and pricing.
- Understanding customer requirements.
- Processing requests submitted through the website.
- Improving our website and user experience.
- Maintaining website security.
- Detecting and preventing fraudulent, malicious, or unauthorized activity.
- Sending relevant project updates and marketing communications where permitted.
- Measuring website traffic and marketing performance.
- Complying with applicable legal and regulatory requirements.
We do not intend to use your personal information for purposes unrelated to your interaction with Elixir Prana without an appropriate legal basis or your consent where required.
5. Cookies and Similar Technologies
The Elixir Prana website may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites remember preferences and understand how visitors use the website.
We may use cookies for purposes such as:
- Website functionality
- Security
- Analytics
- Performance monitoring
- Remembering preferences
- Understanding visitor behaviour
- Measuring advertising and marketing campaigns
Some third-party services used on the website may also place cookies or similar technologies on your device.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
6. Analytics and Advertising Services
We may use third-party analytics, advertising, or marketing technologies to understand how visitors interact with the website and to measure the effectiveness of our marketing activities.
These services may collect information such as:
- Device information
- Browser information
- IP address
- Website interactions
- Pages visited
- Referral information
- Advertising identifiers, where applicable
Third-party services may process information according to their own privacy policies.
Where applicable, visitors should review the privacy policies of the relevant third-party service providers.
7. Google Services
Elixir Prana may use Google services such as Google Analytics, Google Ads, Google Tag Manager, reCAPTCHA, or other Google technologies.
These services may process technical and usage information in accordance with Google’s applicable policies.
Where applicable, you can review Google’s privacy information through its official privacy resources.
8. WhatsApp and Other Communication Platforms
If you choose to contact Elixir Prana through WhatsApp or another third-party communication platform, information shared through that platform may also be subject to the privacy policy and terms of that service provider.
We recommend that you avoid sending sensitive personal information through ordinary messaging channels unless it is specifically required.
9. How We Share Information
We do not sell or rent your personal information as a standalone product.
We may share relevant information with authorized persons or service providers when reasonably necessary to operate our business and provide requested services.
Such parties may include:
- Authorized Elixir Prana sales representatives
- Customer relationship management providers
- Website hosting providers
- Email service providers
- Marketing and analytics providers
- IT and cybersecurity service providers
- Professional advisers
- Legal or regulatory authorities where required
Information may also be disclosed where necessary to comply with applicable law, court orders, legal processes, or to protect the rights, property, safety, or security of Elixir Prana, our users, or others.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission, website, server, database, or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
12. Your Choices and Rights
Depending on applicable law, you may have rights concerning your personal information.
You may contact us to:
- Request information about personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
- Raise a privacy-related concern or complaint.
To make a privacy request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
13. Marketing Communications
If you provide your contact information through an enquiry, site-visit request, brochure request, or other form, we may contact you regarding your enquiry and relevant Elixir Prana information.
Where permitted by applicable law, we may also send promotional or marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us or using an available unsubscribe mechanism.
Please note that even after opting out of marketing communications, we may still contact you regarding an enquiry, transaction, site visit, service request, or other necessary business communication.
14. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms, social-media pages, maps, payment services, or other external resources.
Elixir Prana does not control the privacy practices of third-party websites.
We encourage users to review the privacy policies and terms of any third-party website they visit.
16. International Visitors
Although Elixir Prana is based in India, our website may be accessible from other countries, including by NRIs and international visitors.
If you access our website from outside India, your information may be processed in accordance with applicable laws and the purposes described in this Privacy Policy.
Where applicable, appropriate safeguards will be considered for cross-border processing or transfers of personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal requirements, or business practices.
When changes are made, the updated version will be published on this page with a revised effective date.
We encourage visitors to review this page periodically.
18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Elixir Prana
📍 Address: Delhi–Dehradun Expressway (NH 307), Ganeshpur, Dehradun, Uttarakhand, India
📞 Phone: +91 91935 66300
📧 Email: info@elixir-prana.com
🌐 Website: https://www.elixir-prana.com/
Privacy Enquiries
For privacy-related requests, please include sufficient information to help us identify your enquiry and respond appropriately.
Disclaimer: This Privacy Policy is a general website privacy-policy template and is not a substitute for legal advice. Elixir Prana should have the final policy reviewed by a qualified legal professional, particularly in relation to India’s Digital Personal Data Protection Act, 2023 and any rules or regulations applicable to the project’s operations.